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Are genuine parts used at the Salora TV Service Center?

Introduction

When your Salora TV needs repair, one of the biggest concerns you may have is whether genuine spare parts are used during the service. The quality of parts used in repairs directly affects your television’s performance, longevity, and safety. Using non-genuine or low-grade replacement parts can lead to recurring issues, poor display or sound quality, and even further damage over time. In this blog, we’ll explain whether authentic parts are used at the Salora TV Service Center and what you can expect at the service centers in Thane, Mumbai, and Bengaluru.

What Are Genuine TV Spare Parts?

Genuine spare parts  also called OEM (Original Equipment Manufacturer) parts  are components produced or approved by the original brand for use in specific TV models. These parts are designed to meet the exact technical requirements of the television and are tested for quality and compatibility.

Examples of genuine parts include:

  • Display panels and backlight units
  • Power supply boards and motherboards
  • T-Con boards and control circuitry
  • Speakers and audio modules
  • Internal connectors, cables, and sensors

Using genuine parts ensures your TV performs as intended and maintains its built-in quality standards after repair.

Why Using Genuine Parts Matters

Using original Salora spare parts offers several key benefits:

Compatibility: Parts are designed specifically for your model’s design and circuitry.
Performance: Picture quality, sound fidelity, and overall operation remain consistent.
Durability: Genuine parts are tested for long-term reliability under normal usage.
Safety: Original components meet manufacturer safety standards.
Warranty Protection: Repairs with genuine parts are more likely to be covered by service warranties.

In contrast, generic or aftermarket parts may be cheaper initially but often compromise performance, lead to frequent failures, and may even void existing warranties.

Does the Salora TV Service Center Use Genuine Parts?

Yes  reputable Salora TV Service Centers generally use genuine or manufacturer-approved spare parts whenever they are available. Parts are sourced through authorized channels or certified suppliers to maintain quality and compatibility standards.

Before installation, technicians verify that the part matches your Salora TV model to avoid mismatches or performance issues. This process ensures that your TV continues to operate safely and effectively after servicing.

However, in rare cases  especially for older or discontinued models  genuine parts may be hard to source immediately. When this happens, the service center typically:

  • Informs you about part availability and expected wait time
  • Offers alternatives such as refurbished genuine parts or brand-approved compatible components
  • Advises if a replacement model may be more cost-effective than repair

Transparent communication about part authenticity and availability is a standard practice at reputable service centers.

Salora TV Service Center in Thane

The Salora TV Service Center in Thane handles a wide range of repair issues, from display and sound problems to power board and connectivity faults. At this center, technicians emphasize the use of genuine Salora parts for replacements whenever possible. Customers are informed about part status  whether new, refurbished, or pending order  along with repair timelines and costs before any work is carried out.

Salora TV Service Center in Mumbai

At the Salora TV Service Center in Mumbai, many common and advanced Salora TV models are serviced. Thanks to the area’s well-established service and parts network, genuine spare parts are often available for display panels, boards, audio modules, and other key components. Mumbai technicians prioritize genuine component usage to deliver reliable performance and minimize the likelihood of repeat failures.

Salora TV Service Center in Bengaluru

The Salora TV Service Center in Bengaluru offers professional support for a wide range of Salora TVs. Whether you’re dealing with hardware faults, software issues, or component failure, technicians focus on using genuine or manufacturer-approved parts for all repairs. Customers receive detailed information about part sourcing, compatibility, repair costs, and estimated completion time before the service begins.

What Happens if Genuine Parts Are Not Available?

Although service centers aim to use original parts, there are instances where certain components may be temporarily unavailable — especially for older or less common models. In such cases:

  • You will be informed about the part’s expected arrival timeline
  • The center may offer a genuine refurbished part as an alternative
  • Brand-approved compatible parts may be used with your consent
  • You may be advised on replacement options if repairs are not economical

Trusted service providers, such as Dial Service Centre, are known to assist customers by explaining all available alternatives and cost implications.

Tips to Ensure Genuine Parts Are Used

Here are a few tips to make sure your Salora TV gets genuine replacement parts:

  • Ask for part details or part numbers before repair begins
  • Request written confirmation of parts and warranty terms
  • Choose authorized or certified service centers
  • Keep your service invoice and warranty documents
  • If parts are unavailable, ask for timelines and alternatives

These steps help protect your TV investment and ensure quality repairs.

Conclusion

So, are genuine parts used at the Salora TV Service Center?
Yes  authorized Salora service centers prioritize the use of genuine or manufacturer-approved spare parts whenever possible to ensure the best performance, reliability, and longevity for your TV. Whether you visit a service center in Thane, Mumbai, or Bengaluru, you can expect transparent communication about part authenticity, availability, costs, and timelines before the repair begins. Always ask about part details and warranty coverage to make an informed decision.

Frequently Asked Questions (FAQ)

1. Do Salora TV Service Centers always use genuine parts?
Yes  genuine or manufacturer-approved parts are used whenever they are available for your model.

2. Can I confirm the parts before they are installed?
Yes you can ask for part details, part numbers, or documentation before repairs are performed.

3. Are genuine parts more expensive than generic parts?
Yes  genuine parts typically cost more but deliver better performance and reliability.

4. Is there a warranty on parts replaced at the Salora TV Service Center?
Many service centers provide a limited warranty on replaced parts and labor; always confirm before approving service.

5. What happens if genuine parts are unavailable?
The service center will inform you of timelines, offer alternatives like genuine refurbished parts, or explain replacement recommendations when repairs are not cost-effective.

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